Work smarter together Capture new opportunities across your business when you bring people, data, and processes together with Microsoft Dynamics 365—intelligent cloud applications that unify CRM and ERP capabilities to help you run your business end to end. Try now Contact me Microsoft Dynamics 365 for Sales Turn relationships into revenue Go beyond sales force automation by bringing digital intelligence into each deal to better predict your customer’s needs—and deliver the personal attention that builds relationships and revenue. Try now Contact me Microsoft Dynamics 365 for Sales Spend more time selling and less time on administration Try Dynamics 365 for Sales free for 30 days Try me Contact me Microsoft Dynamics 365 for Sales

Enable smarter selling with contextual AI

Focus on the right customers, build trusted relationships, and take swift action with a solution that unifies relationship data and provides contextual AI-driven insights.

Empower sellers to build relationships

Keep the focus on relationships with unified sales solutions and data across LinkedIn Sales Navigator and Dynamics 365 Sales.

Boost sales productivity with seamless tools

Free up more time for selling with a streamlined sales process that’s supported by familiar and cohesive tools and intelligent optimization.

Increase sales profitably with advanced insights

Identify and replicate successful sales calls with conversation intelligence and help sales teams sell smarter with contextual AI-driven insights.

 

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Turn relationships into revenue

Go beyond sales force automation with Dynamics 365 Sales to better understand customer needs, engage more effectively, and win more deals.

Improve conversion and win rates with lead and opportunity scoring based on advanced scoring models to identify customers most likely to convert and buy.

Increase response rates through warm introductions from colleagues who are already emailing, meeting, and collaborating with prospects.

Tailor engagement based on contextual insights that recommend personalized talking points and next best actions.

Show sellers when and how customers interact with their emails, so they can be more proactive and responsive in their email communications.

Keep relationships on track with signals from Dynamics 365 and Office 365 that reveal relationship health and risks.

Improve conversion and win rates with lead and opportunity scoring based on advanced scoring models to identify customers most likely to convert and buy.

Increase response rates through warm introductions from colleagues who are already emailing, meeting, and collaborating with prospects.

Tailor engagement based on contextual insights that recommend personalized talking points and next best actions.

Show sellers when and how customers interact with their emails, so they can be more proactive and responsive in their email communications.

Keep relationships on track with signals from Dynamics 365 and Office 365 that reveal relationship health and risks.

Unify relationship data and processes with LinkedIn Sales Navigator integration so sellers can build trust and easily manage relationships at scale.

Get profiles and insights with LinkedIn Sales Navigator integration, including related leads and ways to secure a warm introduction.

Keep track of contacts and visualize relationships among contacts with interactive org charts.

Collaborate and personalize sales documents with embedded Office 365 tools—fitting the way sellers work.

See the customer’s point of view and improve sales engagement by bringing your customer data together with survey insights from Microsoft Forms Pro—included with Dynamics 365 Sales.


Minimize routine tasks with contextual prompts that, as sellers enter notes, suggest new records to create.

Concentrate on selling with sales playbooks that contain repeatable, winning sales techniques and contextual reference materials.

Spend less time searching for content with modern sales enablement capabilities that intelligently recommend the most relevant content and related training to sellers.

Reduce training with a business process UI that provides contextual guidance during every phase of the sales cycle.

Collaborate on deals across functions and geography with customer information and document sharing directly from Microsoft Teams, a modern hub for chat, meetings, documents, and business applications.

Minimize manual data entry by scanning and converting business cards into new records in Dynamics 365.
Streamline workflow with modern mobile applications and familiar tools like Outlook, Excel, and SharePoint that work seamlessly with Dynamics 365 Sales.

Recruit, onboard, and strengthen your partner channel. Give partners a quick view of interactions across opportunities, cases, and other relevant information with partner relationship management.

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